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Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
dc.contributor.author | Costa Faura, Marcel | |
dc.contributor.author | Sanchez-Ruiz, Daniel | |
dc.contributor.author | Tello, Paola | |
dc.contributor.author | Tullume, Jimmy | |
dc.contributor.author | Vilchez-Sandoval, Jesus | |
dc.date.accessioned | 2021-06-22T21:51:14Z | |
dc.date.available | 2021-06-22T21:51:14Z | |
dc.date.issued | 2020-07-07 | |
dc.identifier.citation | Costa, M. ...[et al]. (2020). Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. International Symposium on Accreditation of Engineering and Computing Education (ICACIT), 1-5. https://doi.org/10.1109/ICACIT46824.2019.9130325 | es_PE |
dc.identifier.uri | https://hdl.handle.net/11537/26926 | |
dc.description | El texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado. | es_PE |
dc.description.abstract | ABSTRACT The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity for educational organizations of ISO 21001: 2018 standard, the UA considered to align the current management system with the ISO 21001: 2018 requirements, beginning with the Systems Engineering Program. This paper displays the methodology and the results of the compliance assessment of the existing processes against the ISO 21001: 2018 Clause 8.5 in February 2019. As a result, it was found that the current management system meets the common requirements between ISO 9001:2015 and ISO 21001:2018. Nevertheless, there are some breaches in Clauses 8.5.1, 8.5. 2, 8.5.3, 8.5.5 and 8.5.6. Finally, the corresponding gaps were identified and the respective continuous improvement plans were developed. | es_PE |
dc.format | application/pdf | es_PE |
dc.language.iso | eng | es_PE |
dc.publisher | IEEE | es_PE |
dc.rights | info:eu-repo/semantics/openAccess | es_PE |
dc.rights | Atribución-NoComercial-CompartirIgual 3.0 Estados Unidos de América | * |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-sa/3.0/us/ | * |
dc.source | Universidad Privada del Norte | es_PE |
dc.source | Repositorio Institucional - UPN | es_PE |
dc.subject | Gestión de la calidad | es_PE |
dc.subject | Normas de calidad | es_PE |
dc.subject | Calidad de la educación | es_PE |
dc.subject | Universidades | es_PE |
dc.title | Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú | es_PE |
dc.type | info:eu-repo/semantics/conferenceObject | es_PE |
dc.publisher.country | PE | es_PE |
dc.identifier.journal | Proceedings of the IEEE International Symposium on Accreditation of Engineering and Computing Education (ICACIT) | es_PE |
dc.description.peer-review | Revisión por pares | es_PE |
dc.subject.ocde | https://purl.org/pe-repo/ocde/ford#2.02.04 | es_PE |
dc.description.sede | Breña | es_PE |
dc.identifier.doi | https://doi.org/10.1109/ICACIT46824.2019.9130325 |
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