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dc.contributor.authorCosta Faura, Marcel
dc.contributor.authorSanchez-Ruiz, Daniel
dc.contributor.authorTello, Paola
dc.contributor.authorTullume, Jimmy
dc.contributor.authorVilchez-Sandoval, Jesus
dc.date.accessioned2021-06-22T21:51:14Z
dc.date.available2021-06-22T21:51:14Z
dc.date.issued2020-07-07
dc.identifier.citationCosta, M. ...[et al]. (2020). Compliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. International Symposium on Accreditation of Engineering and Computing Education (ICACIT), 1-5. https://doi.org/10.1109/ICACIT46824.2019.9130325es_PE
dc.identifier.urihttps://hdl.handle.net/11537/26926
dc.descriptionEl texto completo de este trabajo no está disponible en el Repositorio Académico UPN por restricciones de la casa editorial donde ha sido publicado.es_PE
dc.description.abstractABSTRACT The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity for educational organizations of ISO 21001: 2018 standard, the UA considered to align the current management system with the ISO 21001: 2018 requirements, beginning with the Systems Engineering Program. This paper displays the methodology and the results of the compliance assessment of the existing processes against the ISO 21001: 2018 Clause 8.5 in February 2019. As a result, it was found that the current management system meets the common requirements between ISO 9001:2015 and ISO 21001:2018. Nevertheless, there are some breaches in Clauses 8.5.1, 8.5. 2, 8.5.3, 8.5.5 and 8.5.6. Finally, the corresponding gaps were identified and the respective continuous improvement plans were developed.es_PE
dc.formatapplication/pdfes_PE
dc.language.isoenges_PE
dc.publisherIEEEes_PE
dc.rightsinfo:eu-repo/semantics/openAccesses_PE
dc.rightsAtribución-NoComercial-CompartirIgual 3.0 Estados Unidos de América*
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/3.0/us/*
dc.sourceUniversidad Privada del Nortees_PE
dc.sourceRepositorio Institucional - UPNes_PE
dc.subjectGestión de la calidades_PE
dc.subjectNormas de calidades_PE
dc.subjectCalidad de la educaciónes_PE
dc.subjectUniversidadeses_PE
dc.titleCompliance assessment of ISO 21001:2018 clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perúes_PE
dc.typeinfo:eu-repo/semantics/conferenceObjectes_PE
dc.publisher.countryPEes_PE
dc.identifier.journalProceedings of the IEEE International Symposium on Accreditation of Engineering and Computing Education (ICACIT)es_PE
dc.description.peer-reviewRevisión por pareses_PE
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#2.02.04es_PE
dc.description.sedeBreñaes_PE
dc.identifier.doihttps://doi.org/10.1109/ICACIT46824.2019.9130325


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